Payment Methods

Deposits and withdrawals are available 24/7, and if they're not processed instantly, they will be within 1 business day. However, banks or payment services may cause delays. We are not liable for processing delays caused by payment systems, and we reserve the right to change processing times without prior notice. Some payment methods are only available in certain regions or for certain functions. If a payment method previously used for deposits is unavailable for withdrawals, alternative payment methods can be used. Please note that you may need to undergo verification for the chosen payment method. The method must be registered under the same legal name associated with the client's account and may require the payment account to be verified the first time it is used. The Company reserves the right to change processing times and place limits on the availability of payment methods.

Deposit and/or withdrawal fees may apply to certain methods to maintain process integrity, but all fees are clearly communicated to clients during the payment process.

You must use only your personal payment accounts for deposits and withdrawals. We do not accept third-party payments. Funds should only be withdrawn to your own accounts to ensure financial security.

Our customer support team is always available to help you. Please do not hesitate to request more info about your pending deposit/withdrawal.

Payment methods can be put offline for maintenance, so the best way to confirm availability is to log in to your account and check the Deposit/Withdraw Funds menu.

We generally accept deposits made with prepaid cards issued by banks or other payment institutions. Prepaid cards must be registered in the same name as the account holder. The Company reserves the right to request proof of ownership of the card. If a deposit from a prepaid card cannot be completed, please contact your bank for more information. Please note that some payment institutions issuing prepaid cards may not support withdrawals. You may choose an alternative payment method to withdraw your funds or profits for the respective amount that has been processed via these cards. Please note that you may need to undergo verification for the chosen payment method.

We currently accept payments made with Visa and Mastercard credit and debit cards. Please note that we are unable to process payments made with American Express, Discover, Diners Club, UnionPay or JCB cards at this time. If you would like to use one of these cards, we recommend selecting an alternative payment method.

To protect our clients and meet business AML standards, deposits and withdrawals may be restricted to different types of payment methods. The Company reserves the right to decline requests to withdraw in crypto if the deposit was made using a non-crypto method. We aim to ensure that all transactions remain secure and transparent. Attempts to bypass the Company's rules might lead to delays in processing deposits or withdrawals.

Your funds will be instantly available for many card/e-wallets and some local instant methods. Bank transfers are often available from the same day to a few business days, depending on the country. The term "instant" means a transaction is completed within seconds without manual processing. However, while it's processed quickly on our end, it may take time to reach your LBX account, depending on the payment provider.

Yes, you can view the minimum deposit amount directly in the deposit section of your account.

If your deposit does not reflect within the expected timeframe, please contact our support team and provide your payment confirmation and transaction ID. We will investigate the issue and update you promptly. You can always consult the guidelines during your deposit for every method in your personal area.

Over 93% of eligible withdrawals are instantly approved. This metric is guided by our AI-driven processing approach. While funds leave our end quickly, the ultimate processing time depends on your chosen payment provider. We constantly strive to ensure fast payment flows for our clients. The term "instant" means a transaction is completed within seconds without manual processing. However, while it's processed quickly on our end, it may take time to reach your account, depending on the payment provider. If your transaction is not processed instantly, we may reach out to you promptly if we need any additional information to ensure the processing within 1 business day and avoid any further delay.

No. Withdrawals are allowed only using your personal account/card. Third-party withdrawals are forbidden. Withdrawals to a bank card are only permitted if a successful deposit has previously been made with that exact same card. The Company reserves the right to process withdrawals strictly to the original card used for the deposit and not to redirect the withdrawal to a different card, even if it belongs to the same account holder.

The Company reserves the right to decline any bank card withdrawal request that exceeds the value of the initial deposits. In such cases, the total amount deposited via the card must first be returned to the same card before any profit or other funds withdrawals may be initiated.

If there's any discrepancy in the provided information or transaction details, additional verification may be required, which could extend the processing time. Our team will promptly notify you and guide you through any steps needed to complete your withdrawal smoothly.

If your withdrawal hasn't arrived within the expected period, please contact our support team and provide the transaction reference number. We will liaise with the payment provider to trace the transfer and keep you updated until it's resolved.